Website Help

Using HCAD's Website

Using HCAD's Website can be easy or difficult. It usually depends on how familiar and proficient you are with navigating the Web and using your PC.

Because of the unique value of the information found on this site, many PC and Web novices are now surfing to our site and using it to gain access to our appraisal information database. Some users have general questions that pertain not to HCAD's site, but to the Web in general or the functionality of their individual PCs or operating systems. HCAD feels it is not our responsibility to provide support in these cases. Please contact your own technical support professional (if in a business environment), read the relevant help files provided by the operating system or PC company, or contact the software vendor or other professional via the Web, phone, or email.

However, some users do often have many questions directly related to our site. HCAD is happy to provide the support needed in these cases. First, we ask that you try the help pages listed below. If that doesn't solve your problem, we would prefer that you send email to the Web Administrators with your question, instead of calling. More contact information is available on the contact page.

Finally, HCAD offers limited online help for the following topics relating to our site. These help pages were created from the most frequent questions we receive.

Disclaimer on using Website.
Frequently Asked Questions & Tips on Searching Appraisal Records.
Adobe Acrobat Reader Questions?
Why install more fonts?
How do I find residential sales data?
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