Contact HCAD
Account Questions/Information
For all questions regarding property accounts or HCAD procedures, please use the Account Questions/Information form or contact us through the information below.
By phone to: (713) 957-7800.
In-person: Make an Appointment with our customer service team
Monday through Friday, 8:00 AM - 5:00 PM
ARB Hearing Reschedules
For Rescheduling Calls Only
ARB Hearings/Appraiser Meetings
Monday through Friday, 8 AM – 5 PM
(713) 812-5860
Office Hours
Monday through Friday, 8:00 AM - 5:00 PM
Saturday Hearings in June, July and August
Location
Harris Central Appraisal District
13013 Northwest Freeway
Houston, Texas 77040-6305
Taxpayer Liaison Officer: Teresa S. Terry
Administrative Offices
Phone (713) 812-5800
News Media Questions
Jack Barnett: (713) 957-5663
Public Information Request
To request documents from this governmental body, please contact:
By Mail:
Public Information Coordinator: Lindsey Kane
PO BOX 922004
Houston, TX 77292-2004
By fax to: (713) 957-7878
In person at: 13013 Northwest Freeway, Houston, TX
By email to: [email protected]
Public Information Request Form
Account Questions/Information form
SPECIAL ANNOUNCEMENT ABOUT HEARINGS
HCAD is open Monday through Friday from 8 AM to 5 PM and may be open on Saturday in June, July and August for Saturday hearings. Please check your hearing notice for your Saturday appointment time.
To ensure a smooth flow of the protest hearing process, hearings are scheduled throughout the day. If you arrive more than 30 minutes early for your hearing, it will be difficult to find a parking space at HCAD and the seating capacity of our 1st floor waiting area may be exceeded.
For these reasons, in cooperation with the Houston Fire Marshal’s office, we request that you not arrive for your hearing more than 30 minutes before the time it is scheduled. This will help alleviate the possibility of overcrowding and will reduce the amount of time you may need to wait for your hearing to begin.
HCAD Speakers Bureau
The Harris Central Appraisal District’s community team is available to meet with civic, neighborhood, church and professional groups to explain the state-mandated duties of the appraisal district, as well as the rights and responsibilities of property owners.
Our team stands ready to meet with any group to better define the appraisal and appeals process in a format that would educate property owners and give everyone a better understanding of how property is appraised in Texas. We will also cover the remedies available when a property owner is not satisfied with the appraised value of their property.
Would you like to schedule someone from our team to visit your group?
If so, please contact our Speakers Bureau coordinator in the Communication Services Division at 713-957-5606 for more information or to inquire about scheduling a meeting.
Providing as much lead time as possible will increase the chances that we are able to fulfill your request within the time frame you want.