Property owners who filed a protest that has not been settled will soon be receiving information about options for Remote or In Person meetings or Appraisal Review Board hearings.
A remote meeting would be done virtually with either an appraiser or with the ARB. Remote meetings are expected to be scheduled more quickly since social distancing rules will not apply.
Social distancing rules will apply for In Person meetings at the appraisal district office and property owners will have their temperatures taken by HCAD security officers before entering the building. People with a fever will not be allowed in the building and any hearings affected by this will be rescheduled.
Masks are required and additional family members or friends will not be allowed in the building. Because social distancing would reduce the space available to conduct in person meetings, the resolution of the protest could be delayed.
Property owners will be able to submit evidence documents for either the remote or in person meetings no later than 3 days before the scheduled meeting, or they can bring evidence with them for an on-site meeting.
If a property owner wants to change a scheduled In Person meeting or ARB hearing to a Remote meeting, please call 713.812.5860.
While HCAD will be scheduling meetings with appraisers and hearings with the ARB, we encourage you to continue to use electronic options to submit documents and applications.
Our telephone information center is available at 713.957.7800 for account questions or you can email questions to HELP@HCAD.org. Fillable forms are available online and can be mailed to us using the address on the form or submitted to HELP@HCAD.org.
If you must bring something to the appraisal district, there is a drop-off location at the front (Hwy. 290) entrance to the building at 13013 Northwest Freeway that is available from 8 a.m. to 5 p.m.
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